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We Value Your Insights!
We’re Here to Help
At Sacred Crystals, we value your feedback and are here to assist you with any questions or concerns. Whether you need help with an order, have questions about our products, or want to share your feedback, we are here to provide the support you need.
Contact Information
Customer Service Email:
info@sacredcrystals.rocks
Customer Service Phone:
(813)524-5306
Mon - Thurs, 11am - 8pm (EST)
Fri - Sat, 10am - 9pm - Sun, 12pm - 6pm (EST)
Mailing Address:
Sacred Crystals, LLC
6901 22nd Ave N,
STE 884
St. Petersburg, FL 33710
Contact Form
If you prefer, you can reach us using the contact form below. Please provide as much detail as possible so we can assist you efficiently.
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Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 5-7 business days. Expedited and Express shipping options available at checkout.
If your order hasn't arrived after two weeks, please contact us and we will look into the details. See full Shipping Policy here.
See Our FAQ’s page here.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!
Message us in our chat box or relay a message to us from our contact page here.