Privacy Policy

Sacred Crystals Privacy Policy

Last updated: 09/06/2025

This Privacy Policy explains how Sacred Crystals, LLC (“Sacred Crystals,” “we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit or interact with https://sacredcrystals.rocks (the “Site”) or use any of our services (collectively, the “Services”).

By using our Site and Services, you agree to the terms in this Privacy Policy. If you do not agree, please do not access or use our Services.

🛍️ Our Relationship with Shopify

Our store is powered by Shopify Inc., which provides the e-commerce platform we use. When you interact with our store, Shopify collects and processes your personal information, including how you interact with this store and other merchants across the Shopify platform.

This enables Shopify Network Intelligence, a set of enhanced features powered by insights drawn from multiple stores. These services help improve security, fraud prevention, advertising, and the overall shopping experience.

👉 To learn more, please visit:

Shopify’s Consumer Privacy Policy

📦 What We Collect

Information You Provide Directly:

Name, billing/shipping address, email, phone number
Payment and order details
Account info like username or login details
Wishlist or cart items
Customer support messages

Information Collected Automatically:

IP address, device/browser info, time zone
Pages visited, links clicked, and browsing behavior
Cookies and tracking technologies

Information from Third Parties:

Shopify platform data
Payment processors and fulfillment services
Email providers or advertising platforms

🍪 Cookies & Tracking

We use cookies to:

Operate and customize your experience
Analyze site performance and visitor behavior
Enable features like cart retention and product suggestions
Power ads and marketing

Shopify also uses cookies across its merchant stores. Details here:

👉 https://www.shopify.com/legal/cookies

To understand how Shopify uses cross-site data from you and others to power enhanced services:

👉 https://www.shopify.com/legal/privacy/consumers

📊 Use of Google Analytics 4 (GA4)

We use Google Analytics 4 to measure performance, understand visitor behavior, and improve your experience on our website.

What GA4 collects:

Page views and user flow
Device/browser type and general location (not exact)
Anonymized IP addresses
On-site events like clicks or time on page

Consent & Control:

You’ll be prompted to accept or reject cookies when you visit the Site
You can opt out anytime via your browser settings or by installing Google’s opt-out add-on

🧠 Enhanced Services via Shopify Network Intelligence

When Shopify Network Intelligence is enabled:

Your data may be combined with data from other Shopify stores to improve fraud prevention, marketing, and service features
Data may be processed in other countries via Shopify and approved third-party partners
Shopify may share anonymized performance insights with other merchants on its platform

We participate in this to better serve you and ensure a secure and streamlined shopping experience.

🔐 How We Use Your Info

We use your personal information to:

Process orders and fulfill deliveries
Send confirmations and updates
Provide customer support
Send marketing emails (you may opt out anytime)
Improve our services and website functionality
Prevent fraud and enforce our terms

🌍 Data Transfers & International Processing

Your data may be stored or processed in the United States or other countries. When we transfer data internationally, we rely on legal mechanisms such as Standard Contractual Clauses to ensure compliance with applicable privacy laws.

✋ Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing or data processing
Object to certain types of processing
Request portability of your data

To exercise any of these rights, email us at:

📧 info@sacredcrystals.rocks

📞 (727) 302-9294

🇺🇸 U.S. Residents – Data Sharing Opt-Out

In some U.S. states, like California, Colorado, Connecticut, Utah, and Virginia, you may have the right to opt out of:

Sharing your data for targeted advertising
Selling your personal data (as defined by state laws)

To opt out, visit our Data Sharing Opt-Out Page

🇪🇺 EEA / UK / Switzerland – Consent & Objection

If you are located in the European Union, United Kingdom, or Switzerland, you:

Must give consent before personalized ads or cookies are used
Have the right to object to Shopify’s use of your data for enhanced services

To manage your preferences or withdraw consent, visit:

👉 Shopify Privacy Portal

✍️ User-Generated Content

Any public reviews, comments, or testimonials you post on our Site may be visible to others. Please don’t share private or sensitive information in public spaces.

🔗 Third-Party Sites

We may link to third-party websites for your convenience. We’re not responsible for the content, policies, or privacy practices of those sites.

🧒 Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect or process data from minors. If you believe a child has submitted data, please contact us and we will delete it promptly.

⏳ Data Retention

We retain your data only as long as necessary:

To fulfill your orders and services
For legal and tax compliance
To maintain your account
To resolve disputes or enforce our terms

📍 Contact Us

For any privacy-related questions, concerns, or to exercise your rights:

Sacred Crystals, LLC

6901 22nd Avenue North, STE 884

St. Petersburg, FL 33710